Add new Knowledge Base

Before creating Knowledge Base, you should create a new Knowledge Base entry.

1. Click to Knowledge Base on the left pane.

2. On Knowledge Base Management screen, click Add (+) button on the right top section.

3. You will get the fields as follows.

Refer to the following table to understand the fields in the above screen.

Fields	Description
Name	A label or name that is assigned to a Knowledge Base.
Severity	Select a proper severity. · Critical · High · Medium · Low
Knowledge	Write a proper knowledge about a rule.
Cause	Write a proper cause about a rule.
Resolution	Write a proper resolution about a rule.
Custom	Write additional information to custom
Notes	Write special notes to notes.
Reference	Write the refrence of informations.
Source	Select proper source from dropdown.