# Add new Knowledge Base

Before creating Knowledge Base, you should create a new Knowledge Base entry.

1\.      Click to **Knowledge Base** on the left pane.

<div align="left"><figure><img src="/files/oAKlwKR5arQIBA4kFC23" alt=""><figcaption></figcaption></figure></div>

2\.      On **Knowledge Base Management** screen, click **Add (+)** button on the right top section.

<figure><img src="/files/Go0W5OU5xmRF5elmAnU5" alt=""><figcaption></figcaption></figure>

3\.      You will get the fields as follows.

<div align="left"><figure><img src="/files/Wdui6xufSSN28eCo6Y7a" alt="" width="286"><figcaption></figcaption></figure></div>

*Refer to the following table to understand the fields in the above screen.*&#x20;

<table><thead><tr><th width="218">Fields</th><th>Description</th></tr></thead><tbody><tr><td>Name </td><td>A label or name that is assigned to a Knowledge Base. </td></tr><tr><td>Severity</td><td><p>Select a proper severity.</p><p>·       <strong>Critical</strong></p><p>·       <strong>High</strong></p><p>·       <strong>Medium</strong></p><p>·       <strong>Low</strong></p></td></tr><tr><td>Knowledge</td><td>Write a proper knowledge about a rule.</td></tr><tr><td>Cause</td><td>Write a proper cause about a rule.</td></tr><tr><td>Resolution</td><td>Write a proper resolution about a rule.</td></tr><tr><td>Custom</td><td>Write additional information to custom</td></tr><tr><td>Notes</td><td>Write special notes to notes.</td></tr><tr><td>Reference</td><td>Write the refrence of informations. </td></tr><tr><td>Source</td><td>Select proper source from dropdown.</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.virtualmetric.com/settings/notifications/knowledge-base-operations/add-new-knowledge-base.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
