# Add new Knowledge Base

Before creating Knowledge Base, you should create a new Knowledge Base entry.

1\.      Click to **Knowledge Base** on the left pane.

<div align="left"><figure><img src="https://3741708824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbhbshAPk7P4wdrLxisUn%2Fuploads%2FDz3WwzgqeR3ktPNcDEMd%2Fimage.png?alt=media&#x26;token=1554d091-4b9b-4ae1-9d12-1f3b25e13158" alt=""><figcaption></figcaption></figure></div>

2\.      On **Knowledge Base Management** screen, click **Add (+)** button on the right top section.

<figure><img src="https://3741708824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbhbshAPk7P4wdrLxisUn%2Fuploads%2F5a9q3mu5YKouElehnkRE%2Fimage.png?alt=media&#x26;token=17f14bcd-8135-4acc-9bb3-4cf7d301bd64" alt=""><figcaption></figcaption></figure>

3\.      You will get the fields as follows.

<div align="left"><figure><img src="https://3741708824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbhbshAPk7P4wdrLxisUn%2Fuploads%2FWk2fBsgnCRf3kRzh1QKt%2Fimage.png?alt=media&#x26;token=1cbc1f2f-5fc0-4e95-8199-bf4e04d57460" alt="" width="286"><figcaption></figcaption></figure></div>

*Refer to the following table to understand the fields in the above screen.*&#x20;

<table><thead><tr><th width="218">Fields</th><th>Description</th></tr></thead><tbody><tr><td>Name </td><td>A label or name that is assigned to a Knowledge Base. </td></tr><tr><td>Severity</td><td><p>Select a proper severity.</p><p>·       <strong>Critical</strong></p><p>·       <strong>High</strong></p><p>·       <strong>Medium</strong></p><p>·       <strong>Low</strong></p></td></tr><tr><td>Knowledge</td><td>Write a proper knowledge about a rule.</td></tr><tr><td>Cause</td><td>Write a proper cause about a rule.</td></tr><tr><td>Resolution</td><td>Write a proper resolution about a rule.</td></tr><tr><td>Custom</td><td>Write additional information to custom</td></tr><tr><td>Notes</td><td>Write special notes to notes.</td></tr><tr><td>Reference</td><td>Write the refrence of informations. </td></tr><tr><td>Source</td><td>Select proper source from dropdown.</td></tr></tbody></table>
