Add new Rules

Before adding new Rule, you should create a new Rule entry.

1. Click to Rules on the left pane.

2. On Rules Management screen, click Add (+) button on the right top section.

3. Select type of Rule.

4. Fields will change based on type.

Type: Inventory

Refer to the following table to understand the fields of inventory type in the above screen.

Fields	Description
Name	A label or name that is assigned to a Rule.
Severity	Select a proper severity. · Critical · High · Medium · Low
Groups	This field is Global by default. It cannot be changed.
Modules	Select a proper module from dropdown.
Parent Group	Select a proper parent group from dropdown.
Filter	Condition of the rule will be defined in this field. Select a proper field and condition. And/or statements Add Rule/Add Group statement can be added.
Trigger	Select a proper trigger from dropdown. · When condition occurs · If the condition returns no result · If the condition returns x or more results

Trigger: When condition occurs

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
State Changes	Select a proper option from dropdown. · Ignore state change: If selected column is changed don't notify · Notify on state change: If selected column is changed notify
State Column	Select a proper state column from dropdown.
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Resolve Condition	Select a proper module from dropdown. · If the rule does not match the condition. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition return no results

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Resolve Condition	Select a proper module from dropdown. · If the rule does not match the condition. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition returns x or more results

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
State Changes	Select a proper option from dropdown. · Ignore state change: If selected column is changed don't notify · Notify on state change: If selected column is changed notify
State Column	Select a proper state column from dropdown.
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Aggregation	Select a proper state column from dropdown · Last · First
Event Count	Set the count of repetitions before the rule activeness.
Resolve Condition	Select a proper module from dropdown. · If the rule does not match the condition. · If the rule match the custom condition. Create a resolve condition.

Type: Counter

Counter type mostly using for combining different types of condition.

Refer to the following table to understand the fields of counter type in the above screen.

Fields	Description
Name	A label or name that is assigned to a Rule.
Severity	Select a proper severity. · Critical · High · Medium · Low
Groups	Select a proper groups from dropdown.
Modules	This field is All by default. It cannot be changed.
Parent Group	Select a proper parent group from dropdown.
Filter	Condition of the rule will be defined in this field. Select a proper field and condition. And/or statements Add Rule/Add Group statement can be added. Firstly, counter must be selected (1), then value must be assigned (2)
Trigger	Select a proper trigger from dropdown. · When condition occurs · If the condition persists for · If the condition returns no results

Trigger: When condition occurs

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Notification Delivery	Select a proper option from dropdown. · Per count · Per Incident
Fix Count	If you want to avoid from too many down/resolved notifications, you can use fix count. If notification rule item is down, you can use fix count option to ignore X times of healthier samples. For example: · If fix count is 0, down down up down down down up -> will set status as resolved for first and second up. · If fix count is 1, down down up down down up down -> will not set any resolved. · If fix count is 1, down down up up down down up down -> will set resolved for up up, but not for down up down.
When counter matches with the condition, use..	This field is active when notification delivery is Per Count, Select a proper option from dropdown. · If defined, use Counter Threshold, otherwise use Rule Severity · Counter Threshold · Rule Severity
Resolve Condition	Select a proper module from dropdown. · If the rule does not match the condition. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition persist for

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Notification Delivery	Select a proper option from dropdown. · Per count · Per Incident
Fix Count	If you want to avoid from too many down/resolved notifications, you can use fix count. If notification rule item is down, you can use fix count option to ignore X times of healthier samples. For example: · If fix count is 0, down down up down down down up -> will set status as resolved for first and second up. · If fix count is 1, down down up down down up down -> will not set any resolved. · If fix count is 1, down down up up down down up down -> will set resolved for up up, but not for down up down.
When counter matches with the condition, use..	This field is active when notification delivery is Per Count, Select a proper option from dropdown. · If defined, use Counter Threshold, otherwise use Rule Severity · Counter Threshold · Rule Severity
Resolve Condition	Select a proper module from dropdown. · If the rule does not match the condition. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition returns no results

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Resolve Condition	Select a proper module from dropdown. · If the rule does not match the condition. · If the rule match the custom condition. Create a resolve condition.

Type: Analytics

Analytics type mostly using for creating log condition.

Refer to the following table to understand the fields of counter type in the above screen.

Fields	Description
Name	A label or name that is assigned to a Rule.
Severity	Select a proper severity. · Critical · High · Medium · Low
Groups	This field is Global by default. It cannot be changed.
Definitions	Select a proper definitions from dropdown.
Parent Group	Select a proper parent group from dropdown.
Filter	Condition of the rule will be defined in this field. Select a proper field and condition. And/or statements Add Rule/Add Group statement can be added.
Trigger	Select a proper trigger from dropdown. · When condition occurs · If the condition occurs x or more in the last · If the condition returns no results in the last

Trigger: When condition occurs

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition occurs x times or more in the last

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Event Count	Set the count of repetitions before the rule activeness.
Aggregation	Select a proper state column from dropdown · Last · First
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition returns no results in last

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Type: SQL Content

SQL Content type mostly using for creating conditions by query.

Refer to the following table to understand the fields of counter type in the above screen.

Fields	Description
Name	A label or name that is assigned to a Rule.
Severity	Select a proper severity. · Critical · High · Medium · Low
Groups	This field is Global by default. It cannot be changed.
Definitions	Select a proper definitions from dropdown.
Parent Group	Select a proper parent group from dropdown.
Query	Write your condition by query
Trigger	Select a proper trigger from dropdown. · When condition occurs · If the condition occurs x or more in the last · If the condition returns no results in the last

Trigger: When condition occurs

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition occurs x times or more in the last

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Event Count	Set the count of repetitions before the rule activeness.
Aggregation	Select a proper state column from dropdown · Last · First
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition returns no results

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Type: System

SQL Content type mostly using for creating conditions by query.

Refer to the following table to understand the fields of counter type in the above screen.

Fields	Description
Name	A label or name that is assigned to a Rule.
Severity	Select a proper severity. · Critical · High · Medium · Low
Groups	This field is Global by default. It cannot be changed.
Definitions	Select a proper definitions from dropdown.
Parent Group	Select a proper parent group from dropdown.
Query	Condition of the rule will be defined in this field. Select a proper field and condition. And/or statements Add Rule/Add Group statement can be added.
Trigger	Select a proper trigger from dropdown. · When condition occurs · If the condition occurs x or more in the last · If the condition returns no results in the last

Trigger: When condition occurs

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition occurs x times or more in the last

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Event Count	Set the count of repetitions before the rule activeness.
Aggregation	Select a proper state column from dropdown · Last · First
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

Trigger: If the condition returns no results

Refer to the following table to understand the fields of trigger in the above screen.

Fields	Description
Time frame	Select a proper time frame
Set a reminder for every...	Select a proper time option from dropdown. If condition is not resolved notify every selected time range.
Resolve the issue if there no event for	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper time option from dropdown. If condition is not matching for selected time period then resolve the event
When a new event arrives	This field only active when resolve condition is if the rule remains active for the specified period of time. Select a proper option from dropdown. · Do not notify · Notify
Resolve Condition	Select a proper module from dropdown. · If the rule remains active for the specified period of time. · If the rule match the custom condition. Create a resolve condition.

4. After creating the condition of the rule, additional informations and actions can be added from advanced setting. That way rule can be understood better.

Refer to the following table to understand the fields of advanced settings in the above screen.

Fields	Description
Knowledge Base	Templete of additional information about rule. Knowledge Base can be created under Notifications.
Source	Select a proper source option from dropdown.
Affects	Select a proper affect option from dropdown.
Applies to	Select a proper applies to option from dropdown.
Urgency	Select a proper urgency option from dropdown.
Notifications	Select a proper notification rule option from dropdown.
Custom String	You can add custom string into the notification messages. If you are using an orchestration software, you can defines rules based on your custom string. Custom String is only available in the mail actions.
Template	Mail action template for the notification rule. If you want to do white labeling, you can change default template or add more templates. [In Development] Changing default mail template or adding more templates is currently not supported by VirtualMetric.
Custom Category	You can add custom category into the notification messages.
Custom Subcategory	You can add custom subcategory into the notification messages.
Enable Active Hours	You can set the timeperiod of notifications
Has Priority	Priority option for the notification rule. This feature is only available for "Email" actions. If you enable it, you will receive emails with the "High Priority" mark.
Status	Rule can be enabled/disabled from status field.

5. After entering all the required info, click the button SUBMIT.